Job Description
Position Title: Staff Training Coordinator
Classification: Non-Exempt
Reports To: Human Resources Manager
Schedule: M-F 8:00am - 5:00pm
Summary
Position Description
Responsible as the key HR training liaison between Center staff and the corporate team providing training oversight. The Staff Training Coordinator will assist with the development of training schedules, programs, marketing, communications, and facilitations of programs in support of corporate initiatives.
Essential Functions
1. Coordination and oversight of course development activities, including:
● Identification and prioritization of course development needs
● Identification of internal and external content experts
● Assistance with development of course materials
● Pilot testing required for validation (content and process)
● Delivery of course materials and follow-on evaluations
2. Coordination of delivery activities, including:
● Establishment of course delivery schedule
● Assistance with marketing and communication of programs and training services
● Identification of training vendors
● Coordination/scheduling of instructors for course delivery
● Evaluation of instructor performance
● Delivery and review of instructor evaluations, where applicable
3. Coordination of DWFS learning management system, including:
• Input of course delivery schedules
• Monitoring and updating of the course delivery schedules.
• Ongoing communication with Project Directors, Center Directors, Managers, Program
Managers, and other corporate staff.
4. Clearly communicates and consistently models appropriate employability skills, including
personal responsibility and computer fluency.
5. Directs oversight of other senior management.
6. Maintains accountability of staff, students, and property; adheres to safety practices.
7. Coordinates with subcontracted staff to ensure a smooth and orderly center operation.
8. Able to maintain a 75% or higher on employee scorecard.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Required Education & Experience
Bachelor's Degree from an accredited college or university required with degree in Human
Resources, Social Work, Education, or related field.
Experience in Workforce Development preferred.
At least two years' experience in working with diverse populations providing training, case
management or counseling services.
Experience leading the work activity of other employees in both face to face and virtual
environments.
Must have experience developing and delivering both virtual and live training sessions that
include practical application and competency testing methodology.
Experience working with youth is preferred.
Certifications/Competencies
Ability to direct, assist, and interact appropriately with coworkers, supervisors, and other
management staff.
Knowledge of the fundamentals of interpersonal communications, including interviewing,
problem- solving, and communication styles of diverse cultures
Ability to write effectively and accurately to prepare reports and express relevant information
clearly, concisely, and persuasively.
Ability to promote the Career Success Standards (CSS) by modeling appropriate behaviors,
mentoring students when necessary, and monitoring both positive and negative behaviors
through interventions.
Ability to reason logically, exercise good judgment, formulate logical conclusions, and record
supportive background data used in decision-making.
Commitment to providing outstanding, positive, quality customer service, including maintaining
confidentiality.
Computer proficiency
Required Skills & Abilities:
● Must possess strong computer and virtual technology skills, ability to develop curriculum and
demonstrated ability to develop customized solutions that position internal customers for success.
Ability to gather information, analyze, articulate, and present solutions for complex problems,
Ability to work in a team environment and independently with minimal direction.
● Must have the ability to communicate effectively with internal and external customers in a multimodal environment.
● Demonstrated ability to develop processes, collaborate with varying levels of leaders and staff
and the emotional intelligence to implement and oversee new processes are required in this role.
● Knowledge of training and development systems and methodologies
● Interpersonal skills: excellent interpersonal skills and customer service orientation. Strong
listening and problem-solving skills and exceptional oral and written communication.
● Project management skills
● Writing and editing skills
● Team skills
● Attention to detail.
● Personal initiative and ability to work independently.
Physical Demands/Work Environment: Physical requirements include carrying/lifting to 5 pounds, frequently; up to 10 pounds, regularly; and up to 25 pounds, occasionally. Visual acuity, speech, and hearing; hand and eye coordination and manual dexterity necessary to drive an automobile and operate computer keyboard and basic office equipment; subject to carrying, lifting, twisting, and reaching to perform essential job functions. Working conditions are primarily in an office environment with occasional travel to other locations.
Other Job Duties: This job description is not intended to be all-inclusive. The employee may be
requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime.
Minimum Eligibility Qualifications
• If the position requires driving, a valid driver's license in the state of employment
with an acceptable driving record is required.
• I-9 documentation required to verify authorization to work in the United States
• Successfully pass a pre-employment (post offer) background check and drug test.
AAP/EEO Statement
Dynamic Educational Systems, Inc., (DESI) provides equal employment opportunities to all employees
and applicants for employment without regard to race, color, religion, sex, gender identity, sexual
orientation, national origin, age, disability, marital status, amnesty, or status as covered veterans in
accordance with applicable federal, state, and local laws. These include the Americans with Disabilities
Act (ADA) and Americans with Disabilities Act Amendments Act (ADAAA), in accordance with
regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC).
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