Dispatch Writer Job at Henner Tank Lines, Inc., Vacaville, CA

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  • Henner Tank Lines, Inc.
  • Vacaville, CA

Job Description

Henner Tank Lines, Inc. – a premier contract carrier is looking for a motivated and professional Dispatch writer who works with the dispatcher to assist the day-to-day route operations. His/her duties involve daily communication and interaction with drivers and clients. He/she must also organize and conduct activities to assure safe, cost-effective, on-time operating performance of the drivers. We are Employee owned and LOCAL. 

Schedule

  • Shift AM (Sunday to Wednesday) 6:30 am to 4:30 pm 

Compensation:

  •  $22-$24 DOE 
  •  Medical, Dental, Vision, and 401K.

Job Responsibilities:

  • Answer all incoming phone calls promptly and courteously.
  • Ability to Handle High volume of Phone calls.
  • Strong written and oral communication skills are essential.
  • Ability to work in a team environment in high pressure situations.
  • Entering Load Information / Create loads in dispatch system
  • Check the customer email’s and responds accordingly.
  • Check dispatch board and maintain contact with drivers throughout the day
  • The ability to take on future work from the customer.
  • Ability to learn inventory management systems .

    Additional Duties:

  • Willing to take on other job duties as assigned by management to support the team and business operations.

Talent Requirements:

  • Two (2) years of Customer Service experience is preferred.
  • Proficiency in Microsoft Office 
  • Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast pace environment.
  • Effective Oral, written and Communication Skills.
  • Demonstrate a high customer service commitment in a professional manner.
  • Knowledge of the California Bay Area is a plus.
  • Positive, patient and helpful attitude.

Education:

  • High school or equivalent

Job Tags

Full time, Contract work, Work at office, Local area, Shift work,

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