Job Description

Job Description

Tier4 Group is hiring a full-time Technical Services Engineer to own backup, restore, and resiliency outcomes across our MSP client base. This role leads Veeam Backup & Replication delivery, designs 3-2-1 architectures, builds immutable off-site copies, executes recovery testing, and drives incident response. You’ll work closely with engineering on L2/L3 server and platform issues, including patch cycles and maintenance coordination.

Key Responsibilities

• Manage backup/restore health, DR readiness, and client communication
• Design, configure, and tune Veeam (SOBR, replication, Instant Recovery, SureBackup)
• Build immutable off-site tiers and maintain compliance reporting
• Execute recovery drills and maintain DR runbooks
• Automate deployments and reporting (PowerShell/API)
• Support server patching/maintenance windows and protect backup integrity
• Enforce security standards (RBAC, MFA, encryption) and maintain audit evidence

What You Bring

• 2+ years in an MSP role focused on backup/DR and Windows Server
• Deep Veeam experience (VMCE a plus)
• Knowledge of virtualization (Hyper-V; VMware helpful), storage, networking basics
• PowerShell automation skills and strong documentation/communication

Why Apply

Make a direct impact on systems supporting healthcare delivery, collaborate with experienced engineers, and help build scalable DR practices in a growing MSP. Our client offers competitive pay, full benefits (medical, dental, vision, life, disability, 401(k) match), and robust PTO.

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