Job Description

Job Description

Job Description

Commercial Loan Agent

At Richwood Bank, our purpose is to inspire, protect, and celebrate anything that makes communities thrive. 

Have you ever wanted to work for a company that exceptionally lives its values? One hundred and fifty years ago, we began as a small community bank. Today, we are still a community bank – as well as a payroll processing team, a marketing agency, a coffee shop, and more. We have flipped the switch on traditional banking. Yet, we have always aimed to provide the very best customer experience, contribute to the greater good of our local communities, and make every effort to be the best employer in the area with a company culture that works hard to develop, recognize, and award its team members. 

Richwood Bank has a comprehensive benefits package for full time employees including but not limited to, medical and wellness program, dental, vision, employee assistance plan, life insurance and supplemental short-term disability. Full-time and part-time employees have access to a 401(k) plan, an enhanced Wellness program, tuition reimbursement and tons of professional development opportunities!

The Loan Agent will work directly with Lenders to process loans and requests. The Loan Agent role will assist Lenders in all stages of the lending process, application to post-closing. Loan Agents are part of and supervised by Loan Administration and will work for Loan Administration while assisting lenders daily. The purpose of the Agent position is to help lenders move the loan from application to processing, to closing, in a timely manner while assisting Loan Administration in the process of processing/ uploading to post-closing. This is all to ensure a high customer confidence in closing a loan in a timely manner while providing the Disney of Banking experience.

Richwood Bank prides itself on a unique company culture and all team members should be active and engaged participants.

Essential Functions

• Enters basic loan application information to Lending Operating System.
• Collects Customer financial information and input into correct processing software
• Performs Uniform Commercial Code (UCC) and federal tax lien searches as needed
• Uploads Secretary of State Documents, Operating Agreements, etc. for applicable business entities
• Processes and mail denied/withdrawn loan applications
• Processes Credit Card charges for loan fees
• Executes construction draw documentation and release funds on approval of lender
• May be required to complete construction draw inspections with detained inspection description from lender
• Uploads construction Draws to Web Director and maintains the Advances Missing Docs log in the Loan Portal
• Works with loan processing to order appraisals, title work, homeowner's insurance and any loan conditions.
• Communicates with insurance agents, realtors, homeowner's association representatives as needed
• Prints and review closing packages and review for closing
• Confirm collateral, terms (length, rate, LTV, borrowers), covenants (accounts, financial statements, etc.), match approval certificate.
• Stacks Loan File
• Attends loan closing and prepares all post-documentation for filing (mortgage, title, UCC, notice to buyers)
• Scans all documents and prepares files for loan administration processing
• Notarizes documents as needed
• Fills out and submits loan maintenance forms when loan addendums are needed
• Familiar with Tran Codes and Loan GL Accounts
• TMS/loan ticket creation
• Sends Wires
• Orders mortgage release documents if needed
• Reviews mortgage releases and sign off
• Assists the lender in maintaining excellent communication with customers regarding status of loan applications and process
• Keeps Outlook calendar updated with closings, appointments, and Loan Officer vacations
• Attends Loan & Loan Agent meetings and other committees
• Communicates potential top 100 customers to leadership based on financial review and new upcoming loans
• Helps to develop and educate newer staff members as needed
• Allow employees from other departments to shadow day to day activities as requested

Skills and Abilities

• Able to multi-task when needed
• Project management
• Excellent customer service skills
• Mathematical skills
• In-depth knowledge of our bank products and services
• Work well under pressure and in a fast-paced environment
• Ability to identify opportunities to educate customers of more products and services that may fit their needs (cross promotion)
• Strong communication skills
• High degree of accuracy
• Detailed and organized
• Maintain confidentiality at all times
• Maintain a positive can-do attitude towards your team and customers
• Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bailey Act, Regulation E and teller roles and responsibilities relating to each act
• Punctual
• Driven to succeed and open minded to learn more about new technology within our industry

Education

• High School Diploma or GED required; college preferred
• 2 year's experience in banking preferred

Equal Opportunity Employer/Disability/Veterans. Richwood Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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